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Link to Jira issue from GitHub commit message


I am able to do integration between Jira and GitHub. Need to configure issues, commits, comments synching between Jira and GitHub.

2 answers

Hi @Parmeshwar Jadhao

This is Majid @ Exalate. 

I am not sure how you are doing this integration between Github and Jira, but have you come across our tool Exalate before? The app specializes in fully synchronizing your Jira instance to Github issues and pull requests. Your can configure your data to flow bidirectionally or uni-directionally. 

Please feel free to book a demo if you would like to see the product in action. 



0 votes
Robert Wen Community Leader Jun 23, 2022

Hello @Parmeshwar Jadhao ! Welcome to the Atlassian Community!

If you've finished setting up the integration, to link a Jira issue to a commit, start the commit comment with the Jira Issue ID.

I have already tried commenting with Jira issue ID, but it didn't work. Do you have any article link. Even same tried with from GitHub also. but no luck.

followed all steps, still facing same issue. its not updating anything in Jira or GitHub.

I have checked 'View Development Tools' permission also. 




Permission name: View Development Tools

User: Parmeshwar Jadhao
Project: Test
Permission scheme: TEST: Simplified Permission Scheme
Status: Parmeshwar Jadhao has the 'View Development Tools' permission

Robert Wen Community Leader Jun 25, 2022

At this point, I need you to be more specific, including screenshots if possible.

What kind of Jira (Cloud, Server/Data Center)?

What kind of GitHub (, Enterprise Server)?

What steps did you do?  What were the responses?

Sure, can we communicate on email, if plz possible share your email id.

Robert Wen Community Leader Jun 27, 2022

I'm not comfortable with solving issues via email, mainly for the following reasons:

1. If I give you my email, there's now an unwritten expectation that I'm on your beck and call for "Jira support issues".  That's not fair to my clients, who actually pay for the solutions I provide.  I'm happy to serve the Atlassian Community by sharing my knowledge, but my clients come first.

2. If you provide more detail, another community member may chime in to offer support.  The dialogue then becomes valuable with multiple points of view.

3. Other people may have the same issue.  The dialogue then becomes helpful, allowing them to solve their issues.

If you want one-on-one support and are on a Jira Standard, Premium, or Enterprise plan, then feel free to go to and create a Support ticket.  

If you're on the Free plan, please continue this dialogue with more details.  You can redact company-specific information.

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