Link and sync

[Laszlo Kremer]

Before starting to write a listener for it:

Have anyone met a plugin that keeps two linked ticket in sync, at least the basic fields, eg.: Summary, Description?

[Nic Brough [Adaptavist] · Accepted solution]

Ugh, no, probably because it's a really BAD idea.

From a human perspective:

• Human A creates issue ABC-123
• Someone links it to XYZ-456
• Human B amends XYZ-456
• Your process *destroys* the information Human A entered onto ABC-123, which will annoy Human A, especially if Human B isn't in complete agreement with Human A.

From a computer/logical point of view

• Why are you duplicating information, it should be stored once.
• Why are you destroying information because some process thinks it's more important than another

Oh, and, how do you decide which information is more valid? In the case above, XYZ-456 could update the summary with "Kittens are cute", destroying ABC-123's "Page X in the system throws error 403 if you click link Y".

[Laszlo Kremer]

Right.

What we needed back then: project A team helped to another team in project B. We were using Classic boards, and needed a placeholder in project B to indicate the work of the A guys. The basic idea was to clone and link but we decided to start using new boards for the A guys.

Anyway, thanks, your answer made me more confident that it was a weird idea.