Before starting to write a listener for it:

Have anyone met a plugin that keeps two linked ticket in sync, at least the basic fields, eg.: Summary, Description?

1 answer

1 accepted

0 vote

Ugh, no, probably because it's a really BAD idea.

From a human perspective:

  • Human A creates issue ABC-123
  • Someone links it to XYZ-456
  • Human B amends XYZ-456
  • Your process *destroys* the information Human A entered onto ABC-123, which will annoy Human A, especially if Human B isn't in complete agreement with Human A.

From a computer/logical point of view

  • Why are you duplicating information, it should be stored once.
  • Why are you destroying information because some process thinks it's more important than another

Oh, and, how do you decide which information is more valid? In the case above, XYZ-456 could update the summary with "Kittens are cute", destroying ABC-123's "Page X in the system throws error 403 if you click link Y".

Right.

What we needed back then: project A team helped to another team in project B. We were using Classic boards, and needed a placeholder in project B to indicate the work of the A guys. The basic idea was to clone and link but we decided to start using new boards for the A guys.

Anyway, thanks, your answer made me more confident that it was a weird idea.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

99 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you