Limit/Restrict User Mention to Project Team Edited

I'd like to restrict who certain group members can mention on an issue when commenting - only mention users who are part of the project.

Use case: 

  • We have a client group for each project
    • The group only consists of client users
  • On each project we add all the internal team members and clients with their respective roles - all clients have role 'client'
  • Right now when the client tries to mention someone, they are provided a list of all our users on our system, which is not ideal as we don't want a client to be able to see other client names nor do we want them to mention the wrong team member

We are looking for a solution that only allows CLIENT roles or users part of a certain group to only be able to mention users who are part of the project. 

1 answer

This widget could not be displayed.

You can’t do that. The closest you can do is remove Browse User global permission from everyone who is not a staff member.

But then will the clients be able to make comments and mention team members? That was the only reason that permission was added really.


This is a big issue for us and I'm sure other Atlassian users. Is there any plan for this to be added in the future or is there an app we can get that'll help us achieve this?

Any advise here? 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

148 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you