License bind to Server Id, but i lost my Server Id

Hello,

I Installed Jira and registred the license to my Server Id.

My Problem after a short time I lost my complete Installation, before I can create a backup.

Now I have 3 Licsense bind to a Server-Id i didnt know anymore.

How its possible to use my 3 license with a different Server-Id?

Without the old Server-Id.

 

1 answer

1 accepted

1 vote
Mikael Sandberg Community Champion Oct 16, 2017

The license is not tied to the server id if it is a paid license, it only used internally for tracking, see this thread https://community.atlassian.com/t5/Jira-Software-questions/Server-id-changed-in-the-update-7-1-8-gt-7-4-4/qaq-p/638438/jump-to/first-unread-message

You should still be able to just copy/paste the license key and use it.

Thanks I done a mistake with the name I copied the Portfolio for JIRA license

:(

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