License Question

We are in the process of moving our Jira installation and have a few questions.

The Scenario:

We had 100 users for Jira and GreenHopper. We upgraded to 500 users for Jira and 500 for Greenhopper and purchased Confluence for 500 users. The original installation was running on a virtual machine, using HSQL and running in our office Version 4.1.2. We decided to just start over, we have a brand new server sitting in our production environment. I have the latest version of Jira installed and I'm using a MySQL database this time. My question really comes down to this - we need both of them running at the same time while we make the transition. We will continue to run on the old installation (the 100 users) while we build up this new one, export and import the data, create users and all of that jazz. If I take the newly provided License, and put it in *both* instances for the time being will this cause a problem? What is the recommended course of action here?

1 answer

1 vote

Technically, you should have two licenses - one for each Production server.

However, as you are migrating, and one is going in the bin soon, I think the terms of your license give you some leeway for moving over, and Atlassian certainly do. As long as you are definitely shutting the old one down soon, you should be fine. I'd put the real license on the new machine now, and then use a "development" license for the old one, as that's one of the reasons they exist (you can find it under your license in your atlassian account). If in doubt, I'd mail sales-at-atlassian.com and ask them exactly where you stand.

Bear in mind though - the import and export is a one off. If you use both of your Jira installations for a while, you could have quite a painful job migrating new data from the old one to the new.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

201 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you