Last Comment issue clone

[Isabel Fonseca]

Good afternoon,

I have a situation in jira in Listener, which I need help with.

Current solution ScriptRunner\ Listenner (Events: Issue Commented, Issue Comment Edited, Issue Comment Deleted):

 import com.atlassian.jira.component.ComponentAccessor

 import org.apache.log4j.Level

 import com.atlassian.jira.issue.ModifiedValue

 import com.atlassian.jira.issue.util.DefaultIssueChangeHolder

 // Set log level to INFO

 log.setLevel(Level.INFO)

 def issue = event.issue

 def commentManager = ComponentAccessor.commentManager

 def comment = commentManager.getLastComment(issue)

 def customFieldManager = ComponentAccessor.customFieldManager

 // Get the custom field

 def customField = ComponentAccessor.customFieldManager.customFieldObjects.findByName("Last Comment")

 if (comment) {

 comment.body

 customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), comment.body), new DefaultIssueChangeHolder())

 } else {

 customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), ""), new DefaultIssueChangeHolder())

 }

Test failure: Basically, when I have issua A with comment(s), and I clone it, it creates issue B.

PROBLEM: When I search for issues, in the list resulting from the search, in the column “Last Comment” the last comment appears in issue B but referring to issue A. It should appear empty, because issue B has no comments.

I've already investigated and found some solutions, but it ends up generating other problems in the combinations of possible actions on comments.

Resolution attempt:

 import com.atlassian.jira.component.ComponentAccessor

 import org.apache.log4j.Level

 import com.atlassian.jira.issue.ModifiedValue

 import com.atlassian.jira.issue.util.DefaultIssueChangeHolder

 import com.atlassian.jira.issue.search.SearchException

 // Set log level to INFO

 log.setLevel(Level.INFO)

 def issue = event.issue

 def customFieldManager = ComponentAccessor.customFieldManager

 // Get the custom field 

 def customField = ComponentAccessor.customFieldManager.customFieldObjects.findByName("Last Comment")

 def clonedIssues = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId())?.findAll {it.issueLinkType.outward == "clones"}

 try {

 if (!clonedIssues) {

 log.warn('CLONE no.') 

 def commentManager = ComponentAccessor.commentManager

 def comment = commentManager.getLastComment(issue)

 if (comment){ 

 customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), comment.body), new DefaultIssueChangeHolder())

 } else {

 customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), ""), new DefaultIssueChangeHolder())

 }        

 } else {

 log.warn('CLONE yes.') 

 def commentManager = ComponentAccessor.commentManager

 // fails on next line if it comes from clone. Because it brings comment from the original issue, not the clone !!!

 def comment = commentManager.getLastComment(issue)

 if (comment){ 

 customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), comment.body), new DefaultIssueChangeHolder())

 } else {

 customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), ""), new DefaultIssueChangeHolder())

 }        

 }

  

 } catch (SearchException e) {

 e.printStackTrace()

 null

 }

I can't identify this “clone” action to load comment with nothing (because it catches issue A and not B, line 70 in Resolution attempt )

Do you have any suggestions?

Best Regards,

Isabel Fonseca

[Isabel Fonseca · Accepted solution]

Hellow @Graham Twine,

I apologize for the delay in replying.

Don't works, so i abandoned the idea and think in another solution.

State point

1- This listener it's Ok

// Events: Issue Commented; Issue Comment Edited; Issue Comment Deleted. And have a custom Field "Last Comment New Version":

import com.atlassian.jira.component.ComponentAccessor

import org.apache.log4j.Level

import com.atlassian.jira.issue.ModifiedValue

import com.atlassian.jira.issue.util.DefaultIssueChangeHolder

// Set log level to INFO

log.setLevel(Level.INFO)

def issue = event.issue

def commentManager = ComponentAccessor.commentManager

def comment = commentManager.getLastComment(issue)

def customFieldManager = ComponentAccessor.customFieldManager

// Get the custom field

def customField = ComponentAccessor.customFieldManager.customFieldObjects.findByName("Last Comment New Version")

if (comment) {

comment.body

customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), comment.body), new DefaultIssueChangeHolder())

} else {

customField.updateValue(null, issue, new ModifiedValue(issue.getCustomFieldValue(customField), ""), new DefaultIssueChangeHolder())

}

2- Problem

When More\Clone in issue A, search for issues fails because in the list resulting from the search, in the column “Last Comment New Version” the last comment appears in issue B but referring to issue A. It should appear empty, because issue B has no comments.

3- Solution NEW

Create another Listenner , one Event: Issue Created.

Goal: If one issue created, verify if is a clone. If so, clean de custom Field "Last Comment New Version". And this is it.

Script I created

What am i doing wrong? The script does not detect that it is a clone:

Log:

3- Others

Not found clones (issueLink).

Best regards,

Isabel Fonseca

[Isabel Fonseca]

I already managed to solve:

Event: "issueLinkCreated" instead of "Issue Created"

import com.atlassian.jira.component.ComponentAccessor

import com.atlassian.jira.event.issue.link.IssueLinkCreatedEvent

import com.atlassian.jira.issue.link.IssueLink

import com.atlassian.jira.event.type.EventDispatchOption

import com.atlassian.jira.bc.issue.search.SearchService

import com.atlassian.jira.user.ApplicationUser

import groovy.transform.Field

import com.atlassian.jira.issue.search.SearchException

import com.atlassian.jira.component.ComponentAccessor

import org.apache.log4j.Level

final field = 'Last Comment New Version'

@field

final String LINK_TYPE = 'Cloners'

// Set log level to INFO

log.setLevel(Level.INFO)

// Some components

def watcherManager = ComponentAccessor.watcherManager

def customFieldManager = ComponentAccessor.customFieldManager

def user = ComponentAccessor.jiraAuthenticationContext.loggedInUser

def searchService = ComponentAccessor.getComponentOfType(SearchService)

def issueService = ComponentAccessor.issueService

def issueManager = ComponentAccessor.issueManager

if (event instanceof IssueLinkCreatedEvent) {

    def issueLink = (event as IssueLinkCreatedEvent).issueLink

    if (!isApplicable(issueLink)) {

        return

    }

    def sourceIssue = issueLink.sourceObject // service management issue

    def destinationIssue = issueLink.destinationObject // core or software issue

    def customFieldObjectLastCommentId= customFieldManager.getCustomFieldObjectsByName(field).first()

    def issue1 = issueService.getIssue(user,sourceIssue.getId()).getIssue()

    def issue2 = issueService.getIssue(user,destinationIssue.getId()).getIssue()

    log.info("Found    Clone DE: ${issue2.key} Para: ${issue1.key} ")

    issue1.setCustomFieldValue(customFieldObjectLastCommentId,"")  

    issueManager.updateIssue(user,issue1,EventDispatchOption.DO_NOT_DISPATCH,false)

}

Boolean isApplicable(IssueLink issueLink) {

    def requiredLinkType = issueLink.issueLinkType.name == LINK_TYPE

    log.info("requiredLinkType ${requiredLinkType} Name ${issueLink.issueLinkType.name} ")

    requiredLinkType

}

Many thanks,

Best regards,

Isabel Fonseca

[Graham Twine · Accepted solution]

Hello @Isabel Fonseca ,

def comment = commentManager.getLastComment(issue)

I think you are looking to inspect the cloned issue.

issue is coming from the original issue at event.issue. This is correct issue is the original issue and not the cloned  issue.

def comment = commentManager.getLastComment(clonedIssues.get(0))

The example I have shared above is a bit naive as it blindly grabs the first issue from the list.

clonedIssues is a collection of issues that contains 0 to n  depending on the number of outward  links from the  original issue of type "clones" as defined by "findAll"

This may be fine for your use case but it may be worth logging the result

def clonedIssues = ComponentAccessor
                   .issueLinkManager
                   .getOutwardLinks(issue.getId())?
                   .findAll {it.issueLinkType.outward == "clones"}
log.info("Found ${clonedIssues?.size()} clones with outward links to issue ${issue.key}"

[Isabel Fonseca]

I'll look into it, thank you very much.