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Kanban board and backlog are not working

MAKSIM BORISOV
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October 17, 2023

bug01.png

Suddenly backlog and kanbal pages stop working, th econtent area is empty and I got a lot of errors in browser console:


Uncaught TypeError: Cannot read properties of undefined (reading 'vent')
at batch.js?locale=en-GB:30:5300
at nr (inpage.js:2:1468682)
at Function.Gi (inpage.js:2:1503754)
at batch.js?locale=en-GB:30:5274
at nr (inpage.js:2:1468682)
at Function.Gi (inpage.js:2:1503754)
at i._proxyMethods (batch.js?locale=en-GB:30:5226)
at new i (batch.js?locale=en-GB:30:4957)
at batch.js?locale=en-GB:30:5724
at batch.js?locale=en-GB:30:5730

Uncaught TypeError: Cannot read properties of undefined (reading 'Libs')
at batch.js?jaguser=true&locale=en-GB:1305:179
at l (batch.js?locale=en-GB:6:2054)
at u (batch.js?locale=en-GB:6:946)
at s (batch.js?locale=en-GB:6:2334)
at window.require (batch.js?locale=en-GB:9:200)
at batch.js?jaguser=true&locale=en-GB:1305:4675

Uncaught Error: No jira-agile/rapid/deferred-resources-event-handler
at u (batch.js?locale=en-GB:6:983)
at s (batch.js?locale=en-GB:6:2334)
at batch.js?locale=en-GB:6:755
at l.deferBatchParsingCompleteCallback (batch.js?locale=en-GB:2860:1076)
at batch.js?locale=en-GB:2860:431
at d (batch.js?locale=en-GB:227:14462)
at Object.fireWith [as resolveWith] (batch.js?locale=en-GB:227:15221)
...

 

 Uncaught (in promise) FetchError:
<html>
<head>
<title>Forbidden (403)</title>
<!--[if IE]><![endif]-->
<script type="text/javascript" >
var contextPath = '';
var DeferScripts = { deferState: 'disabled' };
</script>
...
html page goes here.

 

 

 

2 answers

0 votes
Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 18, 2023

This looks like a problem on the Atlassian side, the one thing you could do is check if you can see the Kanban board in a different browser or in incognito mode.

If you can see it properly in another browser it might be that one of your browser extensions is causing this, or you might need to update your browser.

If it's still a problem in another browser I would recommend reaching out to Atlassian support at https://support.atlassian.com as they will have more information and can help you find out the cause of this issue.

Cheers,
Peter

0 votes
Craig Nodwell
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2023

Hi @MAKSIM BORISOV when does this happen?

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