The jira was configured and working fine till yesterday but it now stopped and can't start again. Here is the error message when I tried to start
Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Using CATALINA_BASE: /opt/atlassian/jira
Using CATALINA_HOME: /opt/atlassian/jira
Using CATALINA_TMPDIR: /opt/atlassian/jira/temp
Using JRE_HOME: /opt/atlassian/jira/jre/
Using CLASSPATH: /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar
Using CATALINA_PID: /opt/atlassian/jira/work/catalina.pid
Existing PID file found during start.
Unable to read PID file. Start aborted.
Thansk for looking into this.
Thanks Sam for quick revert. I really appreicate your help. Finally I am able resolve the issue. I am posting answer here so it may help someone else with same problem.
Goto: /opt/atlassian/jira/work/ directory and delete catalina.pid file. ( Due to some strange reason, the pid proces was killed but file not removed)
stop and start jira again and it works.
What command are you using to start JIRA?
The 'Existing PID file found during start' message inticates there might be reminants of existing JIRA/tomcat process that you need to kill/remove.
Also, take look at this thread, which is a similar (but not exactly the same) problem. The answers from Brian Jones and Nic Brough might help.
Thanks for the quick revert.
I use any one of these commands to start Jira. It worked until today.
service jira start
I had looked at this thread earlier but it wouldn't help as question from eiger3970 thread snippet tells secific existing PID number but in my case it says later 'Unable to read PID file'.
I see messaging coming from catalina.sh.
The general advice on the other thread about checking for running processes and killing them is really what I was referring to. I spotted that the snippet showed slighlty different error from yours.
Anyway, have a look at this Knowledge Base article, particuarly the diagnosis part, and see if it helps you fix.
Also, take note of the info in the admin users guides about starting/stopping JIRA (assuming you are on JIRA v7) as there are different commands depending on whether you installed JIRA as a service or not:
p.s. I edited your replies above to remove blank space.
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