Jira silently stop after first web request

I cant install jira. After install I have log message


JIRA 6.1.3 build: 6158 started. You can now access JIRA through your web browser.


2014-03-24 12:41:58,330 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting current build number to 6158

2014-03-24 12:41:58,342 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting current version to 6.1.3

2014-03-24 12:41:58,346 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting downgrade version to 6.0.8

2014-03-24 12:41:58,352 localhost-startStop-1 INFO [jira.whatsnew.listeners.WhatsNewUpgradeFinishedListenerImpl] Enabling show-whats-new-flag for all users

2014-03-24 12:42:04,617 localhost-startStop-1 INFO [ext.bamboo.service.PlanStatusUpdateServiceImpl] Job 'com.atlassian.jira.plugin.ext.bamboo.service.PlanStatusUpdateServiceImpl:job' scheduled to run every 60000ms

2014-03-24 12:42:05,329 localhost-startStop-1 INFO [plugins.dvcs.scheduler.DvcsScheduler] DvcsScheduler start planned at Mon Mar 24 13:23:42 UTC 2014, interval=3600000

2014-03-24 12:42:05,874 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] Starting the JIRA Scheduler....

2014-03-24 12:42:05,932 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler started.

Mar 24, 2014 12:42:06 PM org.apache.coyote.AbstractProtocol start

INFO: Starting ProtocolHandler ["http-bio-8080"]

Mar 24, 2014 12:42:06 PM org.apache.catalina.startup.Catalina start

INFO: Server startup in 69981 ms

2014-03-24 12:42:07,502 QuartzScheduler_Worker-3 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Data export completed in 1319ms. Wrote 907 entities to export in memory.

2014-03-24 12:42:07,507 QuartzScheduler_Worker-3 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Attempting to save the Active Objects Backup

2014-03-24 12:42:10,998 QuartzScheduler_Worker-3 INFO ServiceRunner Backup Service [jira.bc.dataimport.DefaultExportService] Finished saving the Active Objects Backup

2014-03-24 12:42:12,521 Modification Check:thread-1 INFO [atlassian.jira.startup.JiraStartupLogger]

___ Modifications ___________________________

Modified Files : jira-application.properties

Removed Files : None


When I try to access Web-service (myDomain.ru:8080) I have not styled html page and no java procces on server. (start-jira.sh -fg ending in this time)

2 answers

0 votes

Ok, Jira logs in two places - it looks like you've got the Jira application log there, but in this case, the application server log is probably gonig to be more useful.

On the assumption that you're using Tomcat (which is the default recommendation and the one built into standalone/binary Jira) then you need to look for a file called "catalina.out". It's usually in <where you installed Jira>/logs. (Whereas atlassian-jira.log is usually under "logs" in the Jira DATA directory)

That should tell us why Jira is appearing to stop dead, despite the application log saying it looks ok.

Agree with Nic, I suspect something wrong on Tomcat level.

Check you tomcat log !! :--- )

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,294 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you