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Jira shows error message "The Jira server could not be contacted" when go to project Versions.

Jason Liu
Jason Liu
Contributor
January 1, 2025

Jira project Versions is always loading and shows "The Jira server could not be contacted. This may be a temporary glitch or the server may be down." error. What could this caused by?

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 1, 2025

Hello, Good day. This is Jira server version or Jira cloud version ?. https://confluence.atlassian.com/kb/generating-har-files-and-analyzing-web-requests-720420612.html. Please collect HAR logs to know the exact error code. Thanks

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