Jira session timeout more frequent recently


I notice that my session in Jira get timeout very quickly recently. I didn't have this issue before. It even timeout when I was typing an issue and I lost all I wrote. Does anyone else have the similar experience? Thanks.

4 answers

1 accepted

0 votes
Accepted answer

This issue disappeared after I used the auto-signin.


may be your browser. I've experienced the same behaviour a while ago using an older firefox version. After an update it worked just fine. (By that time a got a simultaneous timout on every website I was logged into)

Cheers Christian

Thanks Christian. It doesn't seem to be my case. I have the same problem on different browers.

Weird thing is, I'm experiencing the SAME problem right now:-) I have several instances in different browsers and at the same time there is a timeout in all instances...

Ditto. I've just asked the same question. Have noticed in past week. Although this question is older than that.


maybe it is a workaround to set the auto-signin.

Nevertheless it is a sessiontimeout (after minutes) even if it is configured in web.xml for 300 minutes.

I have the problem with jira 4.4.3 and various browsers.

Cheers, michael

In web.xml session timeout is set but if the user is Idle only it should time out.

Where can we get that Idle time out set to??

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,511 views 15 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you