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Jira server SSO


Can we enable SSO for third-party users (who are not in our AD)?

Are there any solutions or plugins for this use case?




2 answers

Hi @Ash ,

This is Lokesh here from miniOrange one of the top SSO vendors in the Atlassian Marketplace.

We have an SSO plugin for JIRA and JIRA Service Management that can fulfill your requirements. This module support user provisioning so even if the user is not present in JIRA (or connected AD) they will be created on the fly in the internal directory (or you can specify the directory as well).

In case if their third-party users have their own IDP, you can connect it along with your organization's IDP for SSO.

 I suggest you drop an email at or raise a support request on the customer portal so that can discuss the requirement in zoom and help with this requirement.



0 votes
Brant Schroeder Community Leader Jan 10, 2022


There are a number of SSO apps in the marketplace.  IF my memory serves me well I believe many allow you to connect multiple IdPs. This means you would add third-party users SSO.  The issue I think you will run into is getting the third-party security team to release the necessary information to connect their IdP to your application.  

Thank you @Brant Schroeder

I don't think they share the necessary information and we work with several vendors.

Looking for a best practice in the scenario.

Creating third-party users in our AD and enabling SSO or any other way we can implement?



Brant Schroeder Community Leader Jan 10, 2022

Have you considered Service Management?  It might not be the same access you are looking for but it allows customers to create their own accounts.

Hi @Ash 

If you have a variety of 3rd party users, then running your own IDP is the best bet. All current Atlassian DC products now support multi-IDP for SAML, so you can natively connect to your AD + other IDPs for SAML

Depending on how many other parties are involved, and how many users there are from each party will impact the level of effort involved.

I'd see an ideal solution as something like:

I do not work for Okta, it's just the solution I'm personally familiar with.


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