Jira security scheme

We are in the initial phase of setting up our security model for Jira and want to be sure we are on the correct track.

Here is a little background on our Jira instance: We have 7 default projects for support and project requests and a total of about 40 individual issue types associated with the projects. We want the reporter to be able to view and track their issue and will have the reporter assign issues to specific group(s) in which the members of the group(s) are the only ones that will be able to work on the issue and re-assign as needed. Would the best way to set this up be to create an issue scheme giving browse permissions to the reporter and “developer” access to the assignee (group) then map it to the project?

If it is done this way will the groups be able to be modified by a designated project administrator? Or would we have to use roles for that?

Thanks, Kaitlin

1 answer

0 votes

Project Administrator won't be able to modify groups. Instead you can give the permission to the roles because a project admin can modify the roles. In the roles, you can add groups or individuals.

Thanks Jobin. If the roles remain the same across all projects, is there any way to re-use roles created in existing projects?

A role is global - if you add the role of "penguin herder", it appears in all projects, and project admins can nominate whoever they lilke to herd penguins. In THEIR project.

Also, you need to look at the permission schemes and workflows. You might have 20 people flagged as penguin herders, but if your permission scheme doesn't say things like "penguin herders can edit issues", then it won't be of any use. I get it here sometimes - "we put Fred in role of Tester, but he still can't do anything"... "Yes, because Tester does nothing in your project - either put Fred into the role of developer, or change schemes so that Tester is actually used here"

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,855 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot