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Jira: removing a status from an active workflow scheme

Hi,

I have a Project, let's call it PROJECT A.

 

In PROJECT A i created 2 boards:

SCRUM BOARD (scrum type)

KANBAN BOARD (kanban type)

Each of them have a filter to separate issues.

 

I need a new column exclusively for this KANBAN BOARD.

So I went to KANBAN BOARD, dots in the top-right corner, board settings, columns, add column and added COLUMN4.

Jira decided to create not only a column but a new status (other than to do, in progress, done) for all the issues in the project, let's call it STATUS4

So now i have COLUMN4 in KANBAN BOARD, and STATUS4 (which I don't want) across all PROJECT A, even on the other board.

 

Now I wanto to delete this new STATUS4 from my PROJECT A.

 

I went to project, project settings, workflows, -pencil- under actions, click on STATUS4, "remove status" on the right.

It says: "Statuses can't be removed from active workflows

You can only remove statuses from inactive workflows. To start with this workflow and remove statuses, make a copy of it which will be inactive. You can assign it to the project when you're happy with it."

 

So I went to Jira settings\workflow schemes\PROJECT A WORKFLOW SCHEME -> copy.

It created COPY OF PROJECT A WORKFLOW SCHEME.

 

Now, if I go in Jira settings\workflow schemes, COPY OF PROJECT A WORKFLOW SCHEME is inactvie

If i click edit in COPY OF PROJECT A WORKFLOW SCHEME, there is no way to have the same edit I saw just one minute ago, no diagram, no text, only wierd things like "issue types" "add workflow" "marketplace blabla".

 

If I go in Jira settings\workflow (no workflow schemes, only workflow) i see that COPY OF PROJECT A WORKFLOW SCHEME is now active, I see that is assigned to PROJECT A WORKFLOW

If i click edit on the right I can only edit PROJECT A WORKFLOW SCHEME and not COPY OF PROJECT A WORKFLOW SCHEME.

 

Now this is the messiest thing I seen in my whole life in every software, and I can't manage to delete this STATUS4 in any way, even following all the documentation.

 

Please help me if you can.

 

Thank you.

Alessio.

1 answer

1 accepted

4 votes
Answer accepted

Hello @Alessio Alfonsi 

This can be confusing in Jira, so I understand what's going wrong.

I think you have copied the workflow scheme but you haven't copied the workflow.

Do the following steps

  • Copy your existing active workflow
  • Create a new workflow scheme
  • Map the copied workflow to the newly created workflow scheme
  • Delete the status from the workflow as the workflow is still inactive 
  • Now, Map the new workflow scheme having the updated workflow with your project! and it's done!

Oh thank you very much man, this made me crazy all day.

 

This part is really messy, every single step is so confusing...

 

Thank you again,

have a nice day

Like # people like this
Tarun Sapra Community Leader Mar 14, 2019

Your welcome @Alessio Alfonsi 

If it works fine with you, then please accept/upvote the answer so that other users are also helped.

I have the same issue as Alessio and I'm stuck. Tarun's answer is a good overview but would someone provide the precise steps please?


I added a status earlier in the week only for senior staff to change their mind again.


Now I'm finding it hard to remove a status; I should have known it wouldn't be as simple just 'edit' and 'delete'.

Yeah, I am also having the same issue.

Added the status, oops wrong status. Now how to remove it. You have to jump through all sorts of hoops. I am not deleting the status, just do not want it to appear on this workflow.

 

AKA, add a picture to your Word document. Now try remove the picture. Oops you can remove a picture from an active word document. Copy the word document, remove the picture from the copy. Then make the copy of the word document the active document.

 

Come on guys, this is not difficult.

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