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Jira project search not listing projects

One of our clients mailed them saying they are facing issues in integrating JIRA with our product using access tokens. They said that they can’t list their project after adding the token. 
We are using api doc

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/

By using the api, with adimin credetials  api is not listing all projects 

1 answer

0 votes
Tom Lister Community Leader May 11, 2022

Hi @AKA 

Are you able to check what the client can see if they login to Jira with their credentials. They will not be able to see projects they don't have permissions for.

They are able to access the specific project in Jira. The problem is that the specific project is not getting listed when called via the search API

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