Hello,
I want to migrate a single project from our Jira Server (v9.4.14) to our Jira Cloud system.
Therefore I am using the "Jira Cloud Migration Assistant" (v.1.11.14). Unfortunately I am already failing at the pre-migration checks.
I am also not able to review the domains or assess my users.
When I take a look into the logs, I see many errors like this:
"Caused by:
com.atlassian.jira.migration.preflight.ums.exceptions.UmsPreflightCheckException: Failed to fetch UMS preflight check response. root cause : UMS preflight check has been skipped or User Group Extraction or Data Upload"
I think that the server cannot establish the connection to the cloud correctly, although the firewall does not actually have any restrictions regarding outgoing data traffic.
Is there a way I can check this?
I am grateful for any advice, thank you in advance,
Niklas
Hello @Niklas P_
Welcome to the Community. There is already similar issue raised for the same issue. Please refer to the links below
https://jira.atlassian.com/browse/MIG-1370
One more option you can try is to create the new migration from scratch.
Hope it should help.
Thanks
Hi,
I've already tried the workaround. Unfortunately I had no luck. Every time I want to assess the users I get an error Message:
"We couldn't run the new assessment, the data on this page may be outdated. Try again."
I did also not work with the com.atlassian.jira.migration.skip.preflight.check.export.errors dark feature
What exactly do you mean by "create the new migration from scratch". I've already tried to delete the migration and create a new one.
Thanks for your help :)
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