Jira mixes Issue Types when assigning Workflows to issue types

When I go to workflow configuration in a project and assign an issue type to an workflow, JIRA (latest version) mixes up the issue types. This means if I assign Task to workflow 1, JIRA assigns Sub-Task. If I assign Bug to Workflow 2, JIRA assigns story. 

1 answer

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I'm afraid I'm not understanding the question.

Could you tell us what you have in the workflow scheme for the project?

For example:

  • Default:  default workflow
  • Bug: bug workflow
  • Sub-task: sub-task workflow


And then explain what you mean by "assigning workflows" - what's going wrong and where?



I have 4 workflows in my workflow scheme:

  • Bug Workflow
  • Story Workflow
  • Default Workflow (default)
  • Subtask Workflow

I have a new subtasktype (named Bug-Task).

I am assigning that new subtask-type named Bug-Task to the Bug Workflow. Whenever I save the change not the bug-task was assigned to the Bug Workflow, but another issue type.

Ok, I got most of that, but to be clear on the last bit - you go to the workflow scheme, click "add workflow" at the top right, select "bug-task" from both issue type and workflow?  Then when you click "ok", you come back to

  • Bug Workflow
  • Story Workflow
  • Default Workflow (default)
  • Subtask Workflow
  • ???????

Is that right?  What does the ????? say in your list?

@Nic Brough [Adaptavist] @Sven Weih


Did you ever find a resolution/fix to this bug? We are experiencing the same problem with v7.1.9. 

I am trying to create a reopen transition from a terminating 'Closed' status. Since I am unable to edit terminating status on active workflow, I must create a copy. When I try to add the edited workflow back to my workflow scheme, JIRA associates it with a different issue type. 

Please let me know if any fix was discovered.

I suspect the original poster worked out that they weren't doing the issue type assignment correctly.

Core 7.3.3 most definitely has a bug in here. Being in teh projects workflow scheme and attempting to assign issue types to another or new workflow, religiously fails. I have experienced this many times now, so it's a programming issue that it is ignooring the issue type selections being made. seems to be opting for wahtever issuetype it finds in its lists first.

reattempting this inside system admin as a stand alone WFS change is marginally better. here's hoping they fix this soon as it could be pretty data damaging

I'm not getting that problem at all (and given there were 80 people in the training doing the same thing today, I don't think I'm alone).

What does your log file say when it's failing?

I have the same problem when adding new worflow to a scheme from the project administration view or trying to assign an issue type to a workflow. It seems to always assign the last issue type on list instead of the one i chose. It works correctly on workflow scheme edit in Administration->Issues->Workflow Schemes menu. We're using Jira Software 7.4.2.

We recently upgraded jira software from 7.1.9 to 7.4.5, and also found the issue in 7.4.5.

Our old 7.1.9 environment does not have this problem

The problem here is that no-one is replicating it.  It doesn't happen on a 7.4.5 environment I've got access to (or 7.4.2, or 7.3.3 or any other), so the question is "what are you doing differently to the majority of us".  It could be your browser, addons, customisations...

I'm definitely replicating this. When trying to assign new workflow to custom issue type I get random issue type assigned to "new" workflow and the issue type remaining with "old" workflow.

We're on 7.6.0

It's the same answer - please show us your workflow scheme and then an issue that has the wrong workflow on it, ensuring you show the project headers so we know it's all in the same project.

Here you go, trying to assign all issues typesto new workflow results in just one issue type.

Screen Shot 2018-01-08 at 18.51.27.pngScreen Shot 2018-01-08 at 18.52.13.pngScreen Shot 2018-01-08 at 18.52.28.png

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