Jira issues are not displayed in Safari

Rafał Gliński January 3, 2023

Hi all,

I can't view Jira issues using Safari. I can view issues board but not the issues. I have logged out, cleaned cookies, etc. In the meantime everything works as expected in other browsers like Chrome.

I'm using the latest macOS 13.1 and the latest Safari 16.2 with no plugins. Yesterday the same Jira issues pages worked. 

Did anybody face this issue and how can it be resolved? 

2 answers

1 accepted

2 votes
Answer accepted
Rafał Gliński January 3, 2023

Purging all *.atlassian.net data in Settings -> Privacy -> Manage Website Data... helped. Now it works.

Alireza Azarkhosh
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November 12, 2024

I had the same problem. Purging atlassian.net data solved the issue. Thanks Rafal. 

0 votes
Deleted user January 3, 2023

Hi @Rafał Gliński are you using macOS, iOS and which Safari version du you currently using? Do you have any plugins, any blocker (Ad-block/Tracker-blocking etc) on the device? Do you have the option to test ist with a different Safari version or even device?

Cheers,

Jaro

Deleted user January 3, 2023

Nevermind ^^

Rafał Gliński January 3, 2023

Thanks for your time anyway! I've edited my post and included Safari version for potential future visitors. 

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