Jira installation stops after database connection

I am following the tutorial "Here be Dragons" Stage 1 found here: https://confluence.atlassian.com/display/ATLAS/Dragons+Stage+1+-+Install+JIRA

I am using a ec2.micro Ubuntu instance on AWS. I am able to install all the software and login to the JIRA setup wizard on the browser remotely, and I can even get a successful database connection test. When I click next, it loads for a while and then all connection is lost. I try to log back in at the main port 8080 and it says webpage unavailable. I don't know what happened, but it appears to now be unavailable via the browser. Any help is appreciated.

7 answers

1 accepted

This widget could not be displayed.
Pedro Cora Atlassian Team Aug 08, 2014

Check the load on the server. JIRA does not run on EC2 Micro instances as they don't have enough memory to properly load the system.

;)

Thats what I was wondering. Thanks.

This widget could not be displayed.

please retag with below if it makes sense

jira jira-installation installation linux

This widget could not be displayed.

you need to look into catlina.out and atlassian-jira.log files for exact errors.

This widget could not be displayed.

I didn't notice anything so I've uploaded my log files.

(atlassian-jira.log) , (catalina.2014-08-08.log) ,

This widget could not be displayed.

I wasn't sure what to look for, so I've uploaded my log files.

(atlassian-jira.log)

(catalina.2014-08-08.log)

(catalina.out.txt)

This widget could not be displayed.

The Jira log shows it's only just starting up, you need to wait until it finishes startup.

This widget could not be displayed.

What do you mean "startup"? It loaded in the browser and everything. I was able to configure and test the database. Then clicked Next, and it sort of "crashed" I guess.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

219 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you