Jira installation stops after database connection

I am following the tutorial "Here be Dragons" Stage 1 found here: https://confluence.atlassian.com/display/ATLAS/Dragons+Stage+1+-+Install+JIRA

I am using a ec2.micro Ubuntu instance on AWS. I am able to install all the software and login to the JIRA setup wizard on the browser remotely, and I can even get a successful database connection test. When I click next, it loads for a while and then all connection is lost. I try to log back in at the main port 8080 and it says webpage unavailable. I don't know what happened, but it appears to now be unavailable via the browser. Any help is appreciated.

7 answers

1 accepted

2 votes
Pedro Cora Atlassian Team Aug 08, 2014

Check the load on the server. JIRA does not run on EC2 Micro instances as they don't have enough memory to properly load the system.


Thats what I was wondering. Thanks.

please retag with below if it makes sense

jira jira-installation installation linux

you need to look into catlina.out and atlassian-jira.log files for exact errors.

I didn't notice anything so I've uploaded my log files.

(atlassian-jira.log) , (catalina.2014-08-08.log) ,

I wasn't sure what to look for, so I've uploaded my log files.




0 votes

The Jira log shows it's only just starting up, you need to wait until it finishes startup.

What do you mean "startup"? It loaded in the browser and everything. I was able to configure and test the database. Then clicked Next, and it sort of "crashed" I guess.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,788 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot