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Jira installation stops after database connection

Jordan Baczuk Aug 07, 2014

I am following the tutorial "Here be Dragons" Stage 1 found here: https://confluence.atlassian.com/display/ATLAS/Dragons+Stage+1+-+Install+JIRA

I am using a ec2.micro Ubuntu instance on AWS. I am able to install all the software and login to the JIRA setup wizard on the browser remotely, and I can even get a successful database connection test. When I click next, it loads for a while and then all connection is lost. I try to log back in at the main port 8080 and it says webpage unavailable. I don't know what happened, but it appears to now be unavailable via the browser. Any help is appreciated.

7 answers

1 accepted

2 votes
Answer accepted
Pedro Cora Atlassian Team Aug 08, 2014

Check the load on the server. JIRA does not run on EC2 Micro instances as they don't have enough memory to properly load the system.

;)

Jordan Baczuk Aug 08, 2014

Thats what I was wondering. Thanks.

0 votes
Paresh Gandhi Aug 07, 2014

please retag with below if it makes sense

jira jira-installation installation linux

0 votes
Paresh Gandhi Aug 07, 2014

you need to look into catlina.out and atlassian-jira.log files for exact errors.

0 votes
Jordan Baczuk Aug 07, 2014

I didn't notice anything so I've uploaded my log files.

(atlassian-jira.log) , (catalina.2014-08-08.log) ,

0 votes
Jordan Baczuk Aug 07, 2014

I wasn't sure what to look for, so I've uploaded my log files.

(atlassian-jira.log)

(catalina.2014-08-08.log)

(catalina.out.txt)

0 votes
Nic Brough [Adaptavist] Community Leader Aug 07, 2014

The Jira log shows it's only just starting up, you need to wait until it finishes startup.

0 votes
Jordan Baczuk Aug 08, 2014

What do you mean "startup"? It loaded in the browser and everything. I was able to configure and test the database. Then clicked Next, and it sort of "crashed" I guess.

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