Following filter does not work as expected:
issuetype = Incident AND project = SCORE AND component in (Compliance) AND priority = Major AND "Reported Date" > startOfMonth(-12) AND "Reported Date" < endOfMonth(-1) AND labels = Authority_investigation OR labels = Exchange_investigation OR labels = TSO_Request OR labels = VRC
Above filter we put only priority=major.But we are getting priority minor tickets as well in the filter result.Do you know why?
Hi @Alby Siby
Please try below JQL:
(issuetype = Incident AND project = SCORE AND component in (Compliance) AND priority = Major AND "Reported Date" > startOfMonth(-12) AND "Reported Date" < endOfMonth(-1)) AND (labels = Authority_investigation OR labels = Exchange_investigation OR labels = TSO_Request OR labels = VRC)
Thank you,
Ashish
Hi @Alby Siby
You need to exclude other priorities from you Filter the same for other fields .
Let’s say you want to find all the issue that are labelled with “frontend”. You can use this JQL query to find them:
Then you will get all issues that have the value “frontend” as a Label. This does not exclude issues that have other Labels values also.
See more details in this article : https://community.atlassian.com/t5/App-Central-articles/Mastering-Jira-Filter-By-Labels-How-to-group-and-search-issues/ba-p/2855449
As alternative you can use Colored Label Manager
Atlassway
Cheers
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Hi,
Please try the following query:
issuetype = Incident AND project = SCORE AND component in (Compliance) AND priority = Major AND "Reported Date" > startOfMonth(-12) AND "Reported Date" < endOfMonth(-1) AND (labels = Authority_investigation OR labels = Exchange_investigation OR labels = TSO_Request OR labels = VRC)
This ensures the priority = Major
filter is applied to all labels
conditions. The issue was caused by missing parentheses around the OR
conditions, which Jira was interpreting separately from the priority
filter.
Kind Regards
Utkarsh
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