Jira emoji reactions are not visible in Portal

[Szymon Ptak]

I've added a emoji reaction to a client's comment. It isn't visible on the portal for the customer to see. Is this something that can be fixed?

[KAGITHALA BABU ANVESH · Accepted solution]

Hello @Szymon Ptak ,

For JSM / JSD.

I think the system can't allow adding emojis to the customer portal.

Thanks.

Anvesh