Free Jira cloud is down, alreayd for many hours.
It tells me if still down after 10 minutes contact support.
But since I am on free tier I was redirected to the forum for this.
What should I do?
Hi again!
Sadly we can't. We are a bunch of people here as a community and we don't have access/tools to help you get your instance back.
Please reach out to Atlassian for help.
https://www.atlassian.com/company/contact
regards
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Hi @Bram
Can you share screenshots when you access your xxx.atlassian.net URL?
Any specific error?
regards
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Try clearing the browser site data/cookies.
But you probably didn't log in to your free instance in a while. Atlassian disables sites after 60 days.
Are you able to login to this URL? https://admin.atlassian.com/
Check the Products tab.
Regards
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Hi again!
As you can see here:
Jira software is disabled. Can you try and enable it?
Also, can you hover over the little yellow exclamation icon? share a screenshot of the tooltip.
Regards
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Hello, it's not disabled.
It's having issues.
Tooltip text;
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