Jira custom email notifications

Running JIRA 5.1.6. I'm trying to get an issue's Due Date, if present, added to the email notifications. I have added the following code to WEB-INF/classes/templates/email/text/issuecreated.vm:

#if ($issue.getDueDate())
$stringUtils.leftPad($i18n.getText("issue.field.duedate"), $padSize): $dateformatter.formatDMYHMS($issue.getDueDate())

That works for issues being newly created. However, I can't seem to get the field to show up on any other email notification (commented, edited, etc.). I've added the same block of code to WEB-INF/classes/templates/email/text/includes/issuesummary.vm, but the Due Date never appears.

Any help greatly appreciated.

1 answer

0 votes

Are you getting notifications in html format? If so, you might want to add the code under html folder instead of text.

Also, make sure you restarted JIRA after making the changes.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,322 views 5 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you