Jira custom email notifications

Running JIRA 5.1.6. I'm trying to get an issue's Due Date, if present, added to the email notifications. I have added the following code to WEB-INF/classes/templates/email/text/issuecreated.vm:

#if ($issue.getDueDate())
$stringUtils.leftPad($i18n.getText("issue.field.duedate"), $padSize): $dateformatter.formatDMYHMS($issue.getDueDate())
#end

That works for issues being newly created. However, I can't seem to get the field to show up on any other email notification (commented, edited, etc.). I've added the same block of code to WEB-INF/classes/templates/email/text/includes/issuesummary.vm, but the Due Date never appears.

Any help greatly appreciated.

1 answer

0 vote

Are you getting notifications in html format? If so, you might want to add the code under html folder instead of text.

Also, make sure you restarted JIRA after making the changes.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

164 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you