Jira cloud for Outlook unable to change user field

[Robin_Janott]

Hi community! 

I have a problem with my Jira - Outlook integration. 

I use Jira software and have downloaded the "Jira Cloud for Outlook" app. I want to create a Jira issue from an email. The connection to my site is successful.

Now, I want the "Team" field to be displayed when creating tasks. This field is included in the schema configured in Jira. However, it is not visible in Outlook. Can anyone tell me why this might be? I can add or remove all other fields through the assigned schema.

For your information: the "Team" field is a locked field. (picture)

Thank you in advance

Robin

[Robin_Janott]

the picture