Hello,
I'm saving the description of jira issue as smart value and using automation to send to slack. The problem I have is when jira issue description has some formatting like bulletpoints it comes out unformatted in Slack with lots of * **. Is there a way to preserve the bullet points from the Jira issue description?
I found a possible reason. It's because Slack API does not support lists
You can try to convert to HTML encoding. According to Slack documentation it's required if you want to use special symbols in text.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi, @vv
If I'm not mistaken, you need to use text formatting, in order not to break Slack text.
Smart value will look like: {{issue.description.jsonEncode}}
You can read about this here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-text-fields/#Encoding
Try to use jsonEncode, maybe it can help.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.