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Jira automation when closing ticket doesn't properly set resolution (specify resolution in string)

I'm closing linked tickets. If original's closed, I'm closing linked as well.

Getting an error:

Error transitioning issues
DIO-775 (Specify the Resolution (id or name) in the string format (resolution)

In the automation rule I've set:

Set field: Resolution

And I've picked from the dropdown: Done resolution

1 answer

1 vote
Jarrod Lombardo
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Nov 09, 2023

I was having the same issue. I then noticed that the Additional Fields section already had this in it:

  "fields": {
"resolution": {
"name": "Fixed"

I changed that to use a valid resolution and it fixed it for me. You should change yours to:

  "fields": {
"resolution": {
"name": "Done"

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