Jira as a customer. -- sort--> Cruel!


I'm very worried about finding the calls in Jira.

Since the display is sorted chronologically, I can't find old calls again.
Not even the search.
See also: https://community.atlassian.com/t5/Jira-questions/Jira-as-a-customer-search-gt-Cruel/qaq-p/646533#M212397

I can't sort the columns either.
For example, after the reference.
Then maybe I could help myself.

How can I get a sort order without complicated commands?
Isn't it possible to do that in Jira?

1 answer

Is this purely on the Service Desk front-end (portal)?  Or are you searching in Jira?

I'm an end user.
Our provider specifies what to see.
He claims that sorting is not possible.

Why is this not standard?
It should be possible to sort the call numbers in particular.Jira.gif

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,323 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot