Jira and SCCM integration

Hi,
To elaborate  proposal for a client I need to know if there is any kind of integration between SCCM and JIRA. 

I have not found anything that does it relatively easily. Does anyone have experience with this integration?
Thank you very much

2 answers

0 votes
Timothy Chin Community Champion Dec 04, 2017

What specifics are you looking for?

Thanks Timothy, 

My client has his assets in SCCM de Microsoft  (Pc., printers, tec.) and needs to access them from Jira Service Desk (customer portal) in a service desk solution.

Saludos.

Timothy Chin Community Champion Dec 04, 2017

When it comes to asset management, i think Insight has to be the best (https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight). You could raise a support request with them and find out if they do an integration.

Just a short note on this. We have customers importing data from SCCM to Insight and we recommend the "Database Import" as of today, where you can extract the data from SQL Server. Read about the database import module here: https://documentation.riada.se/insight/latest/insight-manager-s-guide/import-and-synchronization/import-types/database-import

We have plans for building an "SCCM Import Module" but the implementation will not start before next year, if no one "out there" has already started! :)

Here is information how to do it: https://documentation.riada.se/insight/latest/insight-for-developers/insight-app-development/create-your-own-import-type-module

Cheers //Mathias

Like 1 person likes this

Thanks Mathias for this information. I will read about this module.

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