Jira and SCCM integration

Hi,
To elaborate  proposal for a client I need to know if there is any kind of integration between SCCM and JIRA. 

I have not found anything that does it relatively easily. Does anyone have experience with this integration?
Thank you very much

2 answers

0 vote
Timothy Chin Community Champion Dec 04, 2017

What specifics are you looking for?

Thanks Timothy, 

My client has his assets in SCCM de Microsoft  (Pc., printers, tec.) and needs to access them from Jira Service Desk (customer portal) in a service desk solution.

Saludos.

Timothy Chin Community Champion Dec 04, 2017

When it comes to asset management, i think Insight has to be the best (https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.insight). You could raise a support request with them and find out if they do an integration.

Just a short note on this. We have customers importing data from SCCM to Insight and we recommend the "Database Import" as of today, where you can extract the data from SQL Server. Read about the database import module here: https://documentation.riada.se/insight/latest/insight-manager-s-guide/import-and-synchronization/import-types/database-import

We have plans for building an "SCCM Import Module" but the implementation will not start before next year, if no one "out there" has already started! :)

Here is information how to do it: https://documentation.riada.se/insight/latest/insight-for-developers/insight-app-development/create-your-own-import-type-module

Cheers //Mathias

Thanks Mathias for this information. I will read about this module.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,311 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot