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Jira & Slack Integration Issue


We are trying to integrate jira with slack now.

After installing the JIRA Server for slack (official) and visit the application, there shows: Unable to reach Slack

And when I check atlassian-jira.log, the error message like this:

/rest/slack/latest/connection/can-reach-slack [c.a.p.slack.util.ResponseMapper] Error when performing request to Slack: api.test PKIX path building failed: unable to find valid certification path to requested target


So what should I do to fix it? 

Thanks in advance.

1 answer

Hi @Yuxiao Dai , 

You are receiving the error message due to the certs issue. Please follow the steps mentioned in the below link to ensure that the certs are imported correctly.

I am sure by following the steps, you will be able to resolve the SSLHandshakeException error message. 

Amith Mathur

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