We are trying to integrate jira with slack now.
After installing the JIRA Server for slack (official) and visit the application, there shows: Unable to reach Slack
And when I check atlassian-jira.log, the error message like this:
/rest/slack/latest/connection/can-reach-slack [c.a.p.slack.util.ResponseMapper] Error when performing request to Slack: api.test
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
So what should I do to fix it?
Thanks in advance.
Hi @Yuxiao Dai ,
You are receiving the error message due to the certs issue. Please follow the steps mentioned in the below link to ensure that the certs are imported correctly.
I am sure by following the steps, you will be able to resolve the SSLHandshakeException error message.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events