Jira admin right - admin not available

[c.langendam]

Hi,

Our Jira admin is not available for personal reasons. I would like to make myself or another user admin, but I need my admin for that.

I hope you understand my issue. Can you help me?

kind regards,

Christian

[Andy Heinzer]

Hi @c.langendam 

I took a closer look at your account, you appear to be a member of only a single Atlassian Cloud site.  I can confirm that this site has 3 org/site admins.  You should reach out to one of them if you want to be made an admin.

While I cannot disclose the names of these users here in Community, you could create a CA support ticket if you need to know the names of those individuals.  I looked to see if you have an existing support case, but I did not find any created under your account.  If you attempt to create a technical support case, your requests would be redirected here to Community, but if you create a request in regards to your account, such as in https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/?inquiry_category=your_account

These should create a ticket with our customer advocates team that should be better suited to help here.

[JM Perrot]

Hello @c.langendam 

Do you have another org admin on your instance? If yes, ask them to give you Jira admin rights (or more if needed).

Otherwise, you can try to raise a support ticket to Atlassian: Atlassian Support

Good luck...

If anyone else has an idea, I'm curious...

[c.langendam]

Thank you @JM Perrot 

Unfortunately we have just one admin with highest rights.

I tried your suggestion to raise a support-ticket, but I end up in a loophole sending me to my admin of this community :(