Jira action items in description changed to bullets

Josh Allen
Contributor
February 11, 2025

I have a template Jira issue with five action items in the description. There's an automation that clones this template issue and runs fine with the exception of changing the action items into bullet points.

If I just manually clone the issue, the action items remain and are properly cloned. For some reason they get changed to bullet points during automation. The automation log shows no issues when run.

Any thoughts on how to troubleshoot this? 

1 answer

0 votes
Angela Thomas_Seibert Group
Atlassian Partner
February 11, 2025

This is a known flaw of the existing capabilities of Jira's action items. The same was addressed in this comment: https://community.atlassian.com/t5/Jira-articles/Introducing-Action-items-in-Jira/bc-p/2888086#M16771 in the original post by Atlassian.

Josh Allen
Contributor
February 11, 2025

Thank you @Angela Thomas_Seibert Group

Was thinking there might be a known issue out there but wasn't able to find it. 

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