Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,602
Community Members
 
Community Events
165
Community Groups

Jira Workflow Time Limits and Email

I'm creating a workflow for decommissioning computers for the company I work for. 

It's a multi step process that involves assigning the ticket to one group of people to remove from AD, for instance, and then having the ticket assigned to another group to complete another step of the process and so fourth. 

I want to be able to create time limits of 2 days for each step in the process. If the ticket sits in one group's queue for longer than two days, an email is sent to my manager to notify him. 

Is this possible?

0 answers

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you