Jira Work Log 'work description' field - how to extract?

Maureen Gilchrist
Contributor
June 5, 2023

Howdy team - 

I am trying to figure out how to export a report that includes the 'Work Description' field that shows up when a user logs time against a Jira - they can enter a description of the time....I need to know how to extract that in a report but cannot seem to find that field when I expoert everything.  Is this field hidden or something like this?

Thanks!!

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Trudy Claspill
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June 5, 2023

Hello @Maureen Gilchrist 

Are you using Jira's native Log Work option or are you using a time tracking third party app like Tempo Timesheets?

Maureen Gilchrist
Contributor
June 6, 2023

Native Work Log 

Trudy Claspill
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June 6, 2023

If you retrieve the issues in the Advanced Issue Search screen, and then use the Export option to export all fields to CSV, you will get the export of each Work Log entry including its associated comment.

Each Work Log entry in the export will include the comment, the time the work log was created, and the amount of time entered in the worklog.

Example:

Log Work Log Work
log work comment;06/Jun/23 10:17 AM;5ed***;3600 another log work comment;06/Jun/23 10:20 AM;5ed***;3600

There are no native reports to give you just a list of the work log entries. If you want that you will need to look at using the REST API or a third party app.

Maureen Gilchrist
Contributor
June 6, 2023

Thanks - I was looking more for a global extract, not on one issue.

 

Sounds like this isn't doable native so I'll pursue another avenue.


Thanks all!!

Trudy Claspill
Community Leader
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June 6, 2023

With the Advanced Issue Search screen you can select up to 1000 issues.

Deniz Oğuz - The Starware
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June 7, 2023

Hi,

I want to give more details for this answer. If you don't have too many worklogs, and ready to perform some cleanup in the Excel, you can use build-in issue export feature.

Filters -> Advanced Issue Search. Use a JQL to filter issues containing worklogs, you can use worklogDate > 2023-01-01 or any other JQL options. After this, use "Export Issues" -> "Export Excel CSV (all fields)". Each issue will be in a separate row and there will be a column for every worklog on the issue. Each worklog contains "worklog comment";"worklog date";username;"effort time in seconds".

worklog-description-export.png

If you need more control, you can use one of the timesheet apps in the marketplace. We have our own app, WorklogPRO which can generate this report and lots of other reports related to worklogs.

Like Archana likes this
Archana
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February 5, 2025

This is very helpful, finally something that help me decipher half of the log work column entry of 'ckewvcwbjcwlieucgbckje'. However, I still don't understand how to decipher the worklog author highlighted below. Any suggestions?  

PX to Core investigation;04/Feb/25 8:26 PM;02454813-d5b2-4bb7-97bb-49fa4c9ce1d0;18000.
Archana
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February 5, 2025

Found a way using excel formulas as every user has a diff code assigned to them

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Adaeze_Jude_HEROCODERS
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June 7, 2023

Hi @Maureen Gilchrist

You can try using Marketplace Apps like Clockwork Automated Time Tracking & Timesheets free or PRO.

Clockwork Timesheet provides you with a visible report with all users' Worklogs and descriptions alongside other exciting features on the Timesheet.

You simply need to break down the timesheet by Worklogs, and you would get each Worklog with the description.

You can also export this report as a CSV file where the description field is also available.

As shown below:

cBZJwLvi3i.png

exported as :

cop4UFLACZ.png

Let me know if you require help getting started.

Stephan Georgiev-Ashkenazy November 26, 2024

Thanks a lot!

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