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Jira Webhooks not firing.

Hi,

I am using the Jira Core trial version for developers and I have setup several Webhooks to an Azure Function when Issues are Created, Updated or Deleted but unfortunately nothing is fired.

I have tested the Azure Function with Postman and everything is OK in the other side (Only waiting for a request with some JSON). 

I do not find any way to see if the Webhook was fired in the Jira platform.

Any Ideas?

 

1 answer

Hi,

Jira Webhooks were working ok but it seems that they do not like Azure Functions long URLs.

 

I tested the Webhooks with Webhook Tester and they worked ok so I used Azure Functions Proxies to make the URL shorter and now they work nice!

I know it's been a couple of years since you posted this, but can you help me understand how to configure the webhooks callback url to an Azure function (http trigger)?

Can anyone reply ? how to implement jira webhook in Azure function ?

You may find this link helpful for creating a proxy for the Logic App webhook with Azure's API Management: Import a Logic App as an API with the Azure portal | Microsoft Learn: https://learn.microsoft.com/en-us/azure/api-management/import-logic-app-as-api

If you are still having trouble, you might try testing your webhooks with Postman. I found that I had to disable the "Subscription required" setting in the API settings for the Jira webhook to successfully trigger the Logic App.

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