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Jira Webhooks not firing.

Pedro Rodriguez April 29, 2018

Hi,

I am using the Jira Core trial version for developers and I have setup several Webhooks to an Azure Function when Issues are Created, Updated or Deleted but unfortunately nothing is fired.

I have tested the Azure Function with Postman and everything is OK in the other side (Only waiting for a request with some JSON). 

I do not find any way to see if the Webhook was fired in the Jira platform.

Any Ideas?

 

2 answers

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Michael Seidl _ au2mator
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May 19, 2025

Here again as an Answer to the original post.

 

The URL works when you decode it via urldecoder.org, and you can use the decoded URL in Jira.

 

So it is not related to the length

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Pedro Rodriguez April 29, 2018

Hi,

Jira Webhooks were working ok but it seems that they do not like Azure Functions long URLs.

 

I tested the Webhooks with Webhook Tester and they worked ok so I used Azure Functions Proxies to make the URL shorter and now they work nice!

Bryon Barnard
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September 15, 2020

I know it's been a couple of years since you posted this, but can you help me understand how to configure the webhooks callback url to an Azure function (http trigger)?

Sumit Kulkarni
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May 10, 2021

Can anyone reply ? how to implement jira webhook in Azure function ?

Khoa Truong December 14, 2022

You may find this link helpful for creating a proxy for the Logic App webhook with Azure's API Management: Import a Logic App as an API with the Azure portal | Microsoft Learn: https://learn.microsoft.com/en-us/azure/api-management/import-logic-app-as-api

If you are still having trouble, you might try testing your webhooks with Postman. I found that I had to disable the "Subscription required" setting in the API settings for the Jira webhook to successfully trigger the Logic App.

Michael Seidl _ au2mator
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May 16, 2025

ok, it is not the length, the URL needs to be decoded

Use https://www.urldecoder.org/ to decode and use the new URL

 

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