Jira Webhook configuration

We are trying to trigger build in Jenkins using Jenkins Trigger plugin in Jenkins and Webhooks in Jira. I have cofigured it as Post function in one of the transistion and we have also made sure that firewall is open. When we try to run the test plugin in Jenkins is not getting triggered. In Jira devolopers doc it says if it fails for 3 times error will be logged in atlassian-jira-log  but we are not seeing anything in the logs. I wanted to know if anyone had the same issue or if something is wrong in the way I have configured. 


1 answer

This widget could not be displayed.
Josh Steckler Community Champion May 15, 2017

I think you may need to deselect the Issue Updated event.

You can also increase the log level to debug for webhooks using #5 on these instructions: https://confluence.atlassian.com/jirakb/how-to-collect-data-for-atlassian-support-for-troubleshooting-jira-webhooks-397083035.html

Hi Josh it was network issue. We created a new Jenkins in same network and webhook worked fine. 

Hi Ajith Shandilya

Could you please provide me any document or steps to trigger a build when JIRA status is changed.

I want to trigger a build in JENKINS when JIRA status has been changed from To Do to In-progress.


I tried it using steps mentioned in : https://github.com/jenkinsci/jira-trigger-plugin but my build is not getting triggered.



Hi Ashish Sati!
I'm trying to do the exact same thing! If you got it figured out i would love if you could share it with me.

Thank you.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

292 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you