Jira System Users - What are they for?

Noob question...I think of System users as being for system processes, i.e. non-users. Can someone please post a Jira link that explains them as I can't find anything?

Jira System users.png

Merci

1 answer

0 votes

Hi Phil,

I was unable to find any documentation on this as well, but I have requested it here:

As you have figured out, System Users are users required either by add-ons or used by Atlassian Staff to troubleshoot your instance. They do not take up a license seat.

I hope this helps! Let us know if you have any additional questions.

Kind regards,

Shannon

Thanks Shannon, very good of you to raise it as an issue.

Hi Shannon

I've asked a new, but related question 'Jira cloud version - All our normal users are also system users - Why?'. If you get chance I'd appreciate your comments.

TIA

Phil

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,261 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you