Jira Status Count Report

[Ken Loh]

Dear Sir/Madam

May I know does JIRA has a report function that is counting the issue status?

Like how many times the ticket has moved from submitted to "In Progress" etc.

Best regards
Ken

[Valeriia_Havrylenko_SaaSJet]

Hello @Ken Loh   👋 

As an alternative , I guess you can try Time in Status(developed by my SaaSJet team) with 7 types of status time reports. 

For your exactly need we have Status Count report or Transition Count report

The Status Count report shows how many times an issue has been in each status.

Chart view of report:

The Transition Count report shows how many times an issue has moved between all statuses in the workflow.

Chart view of report:

Add-on has a 30-day free trial version and free up to 10 users. 
Please, let me know if you have any questions

Hope it helps 😌

[Emre Toptancı _OBSS_]

Hello @Ken Loh

The data needed for this report is already available in each issue's history but Jira doesn't give this as a ready-to-go report.

You can try to do this yourself. Create a numeric custom field. Modify your workflows and add post-functions to increase the value in that field when your issues transition to that status. Obviously this is an expensive solution that is hard to build and maintain since you have to create separate custom fields for all the statuses you want to measure and you need to modify almost all of your transitions.

I suggest you use a marketplace app that provides ready-to-go reports.

If you are OK with using a marketplace app for this, our team at OBSS built Time in Status for this. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly has several types of time reports (showing how much time each issue spent on each status, assignee, or group) but the app also has Status Count and Transition Count reports. These reports show how many times each status and each transition was used by each issue.

 

For all numeric report types, you can calculate averages and sums of those values grouped by the issue fields you select. Grouping by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. (The screenshot below shows a trend report sample for durations but you can do the same for status or transition counts)

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

https://marketplace.atlassian.com/apps/1211756/

EmreT

[Marc - Devoteam]

Hi @Ken Loh 

Not by default.

You would require a marketplace app for this or if you have Jira automation, you are able to write automations for this.

You would need to create a number custom field for each status that you want to track.

Create an automation rule for each transition to a specific status and the update the number field by 1.

 Report on status changes in a Jira dashboard

[RVS_Support]

Hi @Ken Loh 

We have built an app which can help meet your use case. If you are fine to try out take a look at 

Agile Tools

The add-on provides the time in status for the complete lifecycle of the issues. The below report shows the status transition details which should meet your use case.

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

[Mehmet A _Bloompeak_]

Hi @Ken Loh

If you prefer to use a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Status Count And Entry Dates report. Entry date(see In Development, Ready for Testing, In Testing, In Development columns.) is status transition date and status count(see #In Development, #Ready for Testing, #In Testing, #In Development columns) is how many times an issue is entered to this status.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

For further details, you can have a look at Status Time Reports How to Videos.

If you are looking for a completely  free solution, you can try the limited version Status Time Free.

Hope it helps.