Jira Sevicedesk - Open Jira Ticket

Ali Aydın
Contributor
January 28, 2021

Hello there,

I want to assign tickets to the developers and system team via Servicedesk (Jira software). But I could not find a space to create an issue through Jira software. Is there a solution to this problem?
I am thinking of moving the entire building from Zendesk to Jira Servicedesk. I started thinking about whether this is the right decision.
I thought it would be easy on Atlassian :(
Respects

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Nic Brough -Adaptavist-
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January 28, 2021

>But I could not find a space to create an issue through Jira software. Is there a solution to this problem?

You click "create"

I don't think you have explained the problem well, unless you really do mean you have not seen the create option in the menu, boards, backlogs and the portal.  Could you explain the problem in more detail?

Ali Aydın
Contributor
January 28, 2021

Thanks for the fast response ;

I want to create a ticket for my development team via Servicedesk  I don't want to go to Jira software to create it.

Does it possible to create an issue from Servicedesk to Jira Software?

Regards

Nic Brough -Adaptavist-
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January 28, 2021

I am not sure I understand what you mean by "create an issue from Service desk to Jira Software".  If you want to create an issue in a Software project, then select that project after you click "create". 

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