Jira Server - Scriptrunner - Comment Events not being triggered in certain circumstances

Jon Starbird
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2019

I have a couple of Listeners to update projects when comments are entered on Linked issues. Currently these are set to trigger off Comment events.

These work fine except if someone adds a comment from a screen, so Edit, Resolution, whatever, and the comment events do not trigger. 

Would these all show up under Generic Event? How could I be sure to capture all commenting?

1 answer

1 accepted

0 votes
Answer accepted
Jon Starbird
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 18, 2019

The only way around this that I found was to add several other event types to listen for, Update Issue, Resolve Issue, Close Issue, and Generic Event. This seems very heavy handed to handle just a Comment change/update. 

Suggest an answer

Log in or Sign up to answer