Jira Search Field not including "text~" or "comment~"

Jan Westphal
Contributor
September 18, 2024

Hello,

by simply searching in the navigation bar on the top right Jira will use the following JQL statement:

 

"summary ~ "String" OR description ~ "String" ORDER BY created DESC"

Is there a way to include
"text~" or "comment~" automatically?

 

 

Of course you could put that in yourself in the JQL or Basic Filter but those are just extra steps for users that can be offputting for users with littel Jira knowledge.

Best regards,

Jan Westphal

2 answers

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Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 7, 2024

Hey @Jan Westphal ,

 

I'm not sure of the reasoning behind this, but we have multiple feature requests around the JQL text search and our product teams are working on making the search more consistent across the site.

 

Thanks,

Karan

0 votes
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 19, 2024

Hey Jan,

This is the expected behaviour.

 

If you use the search bar on the top right of the Jira page, it will search for the text in the summary and description only.

If you want to search for the text in the comments or other text fields as well, you will need to go to the issue search page and use the search box there:

2024-09-19_14-30-18.png

Thanks!

Jan Westphal
Contributor
September 23, 2024

Hello @Karan Sachdev

thanks for answering. I don't really understand why this is intended though.
Is there any reasoning for it?

For several of our users it's very unintuitive to use a search function and not check all the "text" information that is present on an issue.

I know its just an extra step and a problem that can be fixed by giving more knowledge to the users but they can be very stubborn when it comes to extra steps and their comfort.

It's not a major pain point but maybe something to consider.

Thanks!

nate.anderson
I'm New Here
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October 3, 2024

Hi Karan,

Has this behavior changed recently? I've noticed that the Basis search has been less effective recently. It doesn't search comments even from the Issues page. If I do a Basic search and switch to JQL, the filter only includes the summary and descriptions fields. 

I've been using Basic search for close to a decade without having any problems finding what I'm looking for. But now I have to use JQL to add the comment field. Unfortunately, I didn't pay much attention to the default filter previously since it worked fine for my purposes, so I don't know exactly what has changed.

jira_search.png

Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 7, 2024

Hey @nate.anderson ,

 

If you enter a string in the text box, it should convert to text ~ 'string' when you switch to JQL.

Can you please check if you're using the old issue search and switch to the new one? (though it worked fine in both old and new for me).

 

2024-11-07_19-02-17.png

nate.anderson
I'm New Here
I'm New Here
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November 13, 2024

@Karan Sachdev It's the exact opposite for me. The new issue search converts the query to summary ~ "whatever" OR description ~ "whatever" ORDER BY created DESC/ The old issue search converts it to text ~ "whatever*"

I didn't realize old and new issue searches were a thing, but that effectively solves my problem. I'll stick with the old issue search. Thanks!

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