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Jira Post Function update single user select field

Matt Wilson_grxhwo

Jira 7.2.7

Script Runner 5.3.9

I've got a requirement to update a custom user selection field value with a set userid when an issue is cloned. I've figured out the detecting a clone part (a different post helped me out on that). My issue right now is that I can't get this field to update. It appears to be changed, but the value I submit does not get written to the database.

Right now I've got a very dumbed down script that look like this

def userManager = ComponentAccessor.getUserManager()
def user = userManager.getUserByName("mwilson")

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_11500");
issue.setCustomFieldValue(cf, user)

This generates no errors, but appears to do nothing. "customfield_11500" is a single user selection field.

If I modify the code like this to just update a custom single line text field, it works fine.

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_11502");
issue.setCustomFieldValue(cf, "mwilson")

So obviously something special is required here for a user type field. Any ideas what I'm going wrong here?

Accepted answers

Alexey Matveev

Kindly have a look at my article:

https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585

You should add something like this to the end of your script:

ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

All comments

Praveen_qu1w30

Hi Matt,

If you are ok with just the name of the user, try converting the user value to string like,

issue.setCustomFieldValue(cf, user.toString())

Alexey Matveev

Kindly have a look at my article:

https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585

You should add something like this to the end of your script:

ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

Matt Wilson_grxhwo

This one didn't seem to make a difference.

Matt Wilson_grxhwo

First off, nice article. Thank you for sharing it!

Your suggestion worked! I had to make one other change though.

I updated my code as you suggested (new lines in bold)

def userManager = ComponentAccessor.getUserManager()
def user = userManager.getUserByName("mwilson")
def lUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_11500");
issue.setCustomFieldValue(cf, user)
ComponentAccessor.getIssueManager().updateIssue(lUser, issue, EventDispatchOption.ISSUE_UPDATED, false)

I also had to move my post script function down so it fired after the "Creates the issue originally" step. I see this does give me multiple updates in my ticket history, but I'm not concerned about that...

Paul Stahlke_bptp3c

None of the above methods worked for me, perhaps because I'm on a newer version of Jira Server 8.5.1. This worked for me setting a single user field called "Approver" with the current user.

import com.atlassian.jira.component.ComponentAccessor
def customField = ComponentAccessor.customFieldManager.getCustomFieldObjects(issue).find { it.name == "Approver" }
def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
issue.setCustomFieldValue(customField, currentUser)

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