I am wondering if there is any possibility to configure the
to leave processed mails in an
We would like to be able to debug the mailbox for lost/missing mails in case of an error. Furthermore, our process allows to work simultanously in Jira AND the mailbox itself to process incoming support or feature requests which we receive via email.
The thing is, that unfortunatel we cannot forward mails from mailbox accounts that are handled by Jira (i.e.: to a storage mail account) and we cannot use a forwarding email address to dispatch emails to mailboxes Jira handles.
But otherwise it would be too easy anyway ;)
Thanks for your help in advance!
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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