I'm importing a bunch of cases from Fogbugz/Manuscript. I have a Fogbugz user named "Ben Upham" and I am using the Jira user "Ben Upham" to import the Fogbugz data. But when I do so, I get the warning "Commenter named Ben Upham not found. Creating issue with currently logged in user instead".
This is fine for any Fogbugz cases or comments that are by me -- since it will be assigned to me anyway. But for other users, I need this to work. I assumed that if the Fogbugz and Jira users have the same name -- "Ben Upham" it would match them. Is that not true?
This is because the tool uses "username" which is not the same as display name. My display name is Ben Upham but my username is admin -- which is not shown anywhere in Jira or the Atlassian ID site. It is however viewable in the URL if you view a user in System settings.
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