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Jira Issue Link "mentioned in" is not working properly Edited

Hello,

normally when we creating an issue link in our Confluence system. This will result with an automatic link in Jira back to the confluence page. 

After an update, this is not working anymore. We update our Jira system from 7.1.4 to 7.12.1. Now we have an inconsistent behavior with our Jira issue filter macro in confluence.

Also, we updated our Confluence system a bit, from 5.9.9 to 5.10.8.

Here some screenshot for better understanding:

existing-confluence-link.pngmissing-confluence-link.pngdifferente-jira-issue-filter.png

To summarize:

  • Jira Issue/Filter Macro with "Display as: Single issue" will create automatically in Jira a mentioned in Link.
  • But If you're using the Jira Issue/Filter Macro with "Display as: Table" it will not create any Issue Link in Jira
  • Our current software versions:
    • Jira 7.12.1.
    • Confluence 5.10.8

Do anyone here has an idea why this happened? Is there any parameter where you can enable the behavior of the Jira Issue/Filter Macro? Maybe this default parameter value changed?

Our Teams want that the issue links in Jira will be created when the confluence page had a table view with the ticket in the table.

Thanks a lot in advance for your help

Sincerely,
Henry

2 answers

Hi Henri, 

I know this is a very late reaction but I came across your post in finding a solution to a totally different problem between JIRA and confluence and thought to give you an update. 

Basically they say it's a feature, not a bug. Because the JQL feeding the table in confluence is dynamic and JIRA issues don't know if or when they show up in a confluence table. Making this link work both ways would have great impact on performance. 

They are going to review the feature request medio 2019. 

https://jira.atlassian.com/browse/CONFSERVER-39845

Hope this still helped. 

Hi Tessa,

Thank you for the update.

I guess we can hope that possibly some time in the future Atalssian developers find a way to implement this with out having a negative effect on performance.

Cheers,

Reagan

I am having almost the identical problem. I have a script that creates a Confluence page from a post-function with the Jira macro in it. When I run the script in one context, it creates the page and the Link to Jira is created. When I create a page with the identical body content from a second post-function, it creates the page with the same Jira macro. The macro connects to Jira, but the link is not created.

Thanks for participation and sharing that you have the identical problem. Hopefully someone can help us soon :(

First off I would like to say thank you to Henry for capturing such an accurate description of the problem!

The last screen shot that you captured showing that the

  • Jira Issue 'Table' is not creating a "mentioned in" link back in Jira
  • but the single Jira Issue is creating a "mentioned in" link back in Jira

Is the exact problem that we are seeing.

It sure would be nice if someone could answer this question for us.

Like Henry Auffahrt likes this

The same issue as Derek described: when creating confluence page with JIRA Issue macro via post-function (Easy Integrations for Jira plugin),  it doesn't create "mentioned in" link. Actually, the first time I tested this, it did work. Later it stopped working for same post-function and confluence page template.

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