I followed the instruction of migrating the server data to cloud.
First I tried without attachments and it worked.
After I modified the export file and added the data folder with the attachments and avatars. This resulted a big file (3.5GB).
This time after the file was uploaded the processing import file state started. But it hung at 0%. No errors or feedback.
According to your ticket that you raised with us on the 9th, it seems you were successful in importing finally, although with fewer activated users than expected.
Can you confirm? How were you able to get around the stalled import?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs