When I add the Hipchat API token I get this Error in Jira:
Error Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null') at [Source: java.io.StringReader@1ce886a; line: 1, column: 2]
We are hosting hipchat ourselves, and I'm using the api url https://api.hipchat.ourcompany.com
Interestingly, if I use a URL that doesn't exist it tells me it updated successfully
I would suggest you to try this step-by-step:
If you're using HipChat Server, all you need to do is input your FQDN in the base URL field. Example: https://hipchat.ourcompany.com
Also, make sure that your using an API v1 key NOT an API v2 key. An easy way to tell which version your using is the token length:
APIv1 = 30 character token
APIv2 = 40 character token
Lastly, the error message implies that there is a character that isn't supposed to be in the token string. I would double check your API token, FQDN and try again.
Hope this helps! If you continue to have an issue, hit up firstname.lastname@example.org.
I'm having the same issue that @Andy Ray describes except I'm using the public hip chat. I've copied a 30 character API token but when I paste it in to the field in JIRA and submit I get the error mentioned:Screen Shot 2014-10-18 at 15.36.18.png
I've checked the form submission using browser dev tools and the value submitted matches what I see in the API token generation screen for hip chat. Any ideas?
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