Jira Datacenter: How do I create a report to track Requests by region?

[Alex Pytlak]

I am looking to create a report to track requests by certain region.  We have 10 locations that submit jira requests and we are looking to track the count of requests that come from each location.  Can you help me out with the best way to create this report. 

Thank you 

[Manoj Gangwar]

Hi @Alex Pytlak Welcome to the community!

If you do not have a Location/Region field then I would suggest you create one field with the list of locations and use it in your request type as a required field. You can create the report based on the Location/Region field using the JQL. Example
Project = XYZ and "Request Type" = ABC and Location/Region = "US"

If you already had a custom field for location then you can use it.

[Dick]

Hi @Alex Pytlak , Welcome to the Atlassian Community.

You can either use a single-project and set-up a field that you use to differentiate between the 10 locations, or use 10 separate projects

In both instances, you can look at these projects using a plug-in that allows for the summation of individual tickets across the board. At my work, we have good results using JXL. 

Kind regards,

Dick