Hi Team,
I am finding it hard to understand how the 'Created vs Resolved' Gadget works. Can anyone please advise on where to get a comprehensive article or handbook on how it works.
I selected weekly showing 7 days previously an this is what it returned.
Thank you Payne.
I actually understand how to interpret the graph the issue is with the dates showing on the graph.
I set it to 'weekly' previous days=7 but then I get results showing for two weeks.
Also the graph displays result up on till the end of the week which is not what I set in the filter.
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Hmm, I tried what you suggest and see the same ... that is a bit odd. However, if you're interested in only the past 7 days, you'd probably want to use Daily rather than Weekly.
Once you get up to a higher number of days (e.g. 30, 60, 90 [what we use]), Weekly works as expected.
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The top half shows the number of issues created (red) and the number resolved (green) for each moment in time. Pretty straightforward.
The bottom half took me a bit to figure out. The count always begins at 0. Each time interval then adds the difference/delta of Created - Resolved.
e.g. Start at 0
Over next time period, 5 created and 6 resolved : 5 - 6 = -1 + 0 (from previous time period) = -1
Over next time period, 5 created and 2 resolved : 3 - 2 = 1 + -1 (from previous time period) = 0
You want to see a line with 0 or downward/negative slope. Upward/positive slope indicates that the number of unresolved issues is increasing.
Hope this helps!
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