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Jira DC new node - Refused to connect

Hi All,

We have multiple servers (clustering) already configured with Jira data center version. We are adding another 3-4 nodes. I was able to successfully built the servers and added to cluster properties as well and site was working on 8080 (original site is in HTTPS and need to add new nodes to HTTPS and load balancer).

All of a sudden, starting this week.. all new nodes are not accessible on 8080 and giving error as "Refused to connect". when i try to restart the jira service using, giving below error.

org.apache.catalina.startup.Catalina stopServer
SEVERE: Could not contact [localhost:8005] (base port [8005] and offset [0]). Tomcat may not be running.
org.apache.catalina.startup.Catalina stopServer
SEVERE: Error stopping Catalina Connection refused (Connection refused)
at Method)
at org.apache.catalina.startup.Catalina.stopServer(
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.apache.catalina.startup.Bootstrap.stopServer(
at org.apache.catalina.startup.Bootstrap.main(

The stop command failed. Attempting to signal the process to stop through OS signal.
Tomcat stopped.

Any help here would be appreciated?




1 answer

0 votes
Benjamin Community Leader Nov 28, 2022

@Rajesh ,


The .sh filename does not seem right. "".


When you stop Jira, make sure that all the java/jira services actually terminated by viewing the process list. If it's still running, then force terminate the process manually. Then run



@Benjamin using the correct filename only

Can you help with the command using which i can verify the same.

Benjamin Community Leader Nov 30, 2022

Just run a the ps command. For example:


ps -ef | grep jre

ps -ef | grep jira


If the Jira/java process is still there, make sure to terminate it. One of the ways, is just run the kill command on the proceed id. 

I dont think any service is running.. 

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