Jira/Confluence problem with external access (port forward/DMZ) Windows 2008 Server R2 Virtual Machine

[Norival Augusti]

Hi,

I hosted my Jira and Confluence website (Download) on a W2008 Server R2 virtual machine on my own network.

Internally they (Jira and Confluence) work well, perfectly and always.

I opened the ports on my router (port forward and DMZ) and the confluence always works fine, but Jira works only in some places (most often does not work - externally).

can someone help me?

Why Does Confluence work and Jira does not?

Confluence Version: Atlassian Confluence 5.4.3

Jira Version: Atlassian JIRA (v6.2.3#6260-sha1:63ef1d6)

Links to try:

http://ceti-software.no-ip.org:1080/ some places works

http://ceti-software.no-ip.org:1090/ works fine

http://ceti-software.no-ip.org:8080/ some places works

http://ceti-software.no-ip.org:8090/ works fine

[Norival Augusti]

Hi,

I think the solution is apache reverse proxy (like sergei post). My doubt: can i install apache server at the same virtual machine?

Which is the best solution?

[Diego Zarpelon]

Hello Norival.

The ports used by JIRA and Confluence are ports that not every router/firewall permits access to as they are non-default ports, so that's why you have this intermitence regarding the access from some external places as they can be blocking access to that ports on their firewalls.

The best method to make sure that anyone will be able to access your environment is to use the http/https default ports 80/443.

You can refer to this document to configure JIRA on 80 port and to this to run it on port 443.

Also for Confluence you will need to take a look here

If you are running both JIRA and Confluence on same machine, a thing that I dont recommend you to do for performance issues, this is a great article on how to accomplish that

Hope this helps you!